Last Updated: November 29, 2024

1. Introduction

Welcome to 815 Handyman. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data. This Privacy Policy outlines our practices regarding the information we gather when you interact with our website, request services, or communicate with our company.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

- Full name

- Contact information (phone number, email address)

- Physical address

- Service-related information and requirements

2.2 Non-Personal Information

- IP address

- Browser type

- Device information

- Website usage data

- Cookies and tracking technologies

3. How We Collect Information

We collect information through:

- Online service request forms

- Direct communications

- Website interactions

- Telephone inquiries

- Booking and scheduling platforms

4. Purpose of Data Collection

We use your personal information for:

- Scheduling and providing handyman services

- Communicating about your service request

- Processing payments

- Improving our customer service

- Sending promotional offers (with your consent)

- Responding to customer inquiries

5. Information Sharing

We do not sell your personal information. We may share your data with:

- Service technicians assigned to your project

- Payment processing providers

- Legal authorities (if required by law)

6. Data Security

We implement multiple security measures to protect your information:

- Encrypted data transmission

- Secure payment gateways

- Limited employee access to personal information

- Regular security audits and updates

7. Your Rights

You have the right to:

- Access your personal information

- Request data correction

- Request data deletion

- Opt-out of marketing communications

- Withdraw consent for data processing

8. Cookies and Tracking

Our website uses cookies to:

- Enhance user experience

- Analyze website traffic

- Remember user preferences

- Assist with service booking functionality

You can manage cookie preferences through your browser settings.

9. Third-Party Links

Our website might contain links to external sites. We are not responsible for the privacy practices of these third-party websites.

10. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from children.

11. International Data Transfers

We primarily store and process data within the United States, in compliance with applicable data protection laws.

12. Policy Updates

We may update this privacy policy periodically. We recommend reviewing it regularly. Significant changes will be communicated via our website or direct communication.

13. Contact Information

For privacy-related questions or requests, please contact:

815 Handyman

Email: [email protected]

Phone: (815) 297-4617

Address: 220 W Stephenson St, Freeport, IL 61032

By using our website and services, you consent to the terms of this Privacy Policy.